Effective Date: October 2023
Welcome to raleigh-tickets.com (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
By accessing or using our Site, you agree to the practices described in this policy. We may update this policy periodically and will notify you of significant changes through our Site or via email. Continued use of the Site after modifications indicates your acceptance of the revised policy.
When you interact with the Site, such as purchasing tickets or creating an account, you may provide personal details including your name, email address, and payment information. We do not directly store sensitive payment details like credit card numbers; these are handled securely by trusted third-party payment processors.
We also gather data about your usage of the Site, including your IP address, browsing activity, device information, and access times. Cookies and similar technologies may be used to monitor and enhance your experience.
Your data helps us process transactions, manage your account, and deliver customer support. Ticket sellers may access some of your information, such as your email or transaction details, to fulfill your orders.
With your consent, we may send promotional emails or SMS messages about upcoming events or special offers. You can opt out at any time by following the unsubscribe instructions in our communications.
We share necessary information with third-party partners who assist with payment processing, ticket delivery, marketing, and analytics. These entities are contractually obligated to protect your data.
If required by law or legal process, or to prevent fraud and protect our users, we may disclose your information to law enforcement agencies or other authorized entities.
In the event of a merger, sale, or reorganization, your information may be transferred as part of the assets involved, with appropriate safeguards.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account or data at any time.
We utilize cookies to improve functionality, analyze usage, and serve targeted advertising. These include essential cookies for site operation, performance cookies, and advertising cookies.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on the Site.
We implement appropriate physical, electronic, and managerial safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
The Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided data, please contact us for removal.
You may have rights under applicable laws to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at [email protected] or use our privacy request form.
To unsubscribe from marketing communications, follow the links provided in our emails or reply with “STOP” to SMS messages.
Residents of certain jurisdictions, such as California, may have specific rights regarding their personal information, including the right to request details about data sharing and to opt out of data sales.
If you have questions, concerns, or wish to exercise your rights, please reach out via email or our privacy request form. We will respond within the timeframes required by law.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.